What is SAP Concur doing with AI?

The recent wave of advances in Generative AI has stoked enthusiasm, raised debate, and sparked bold thinking about the power of this revolutionary technology to reshape our world. SAP Concur is pairing these GenAI breakthroughs with our unrivaled access to travel and expense (T&E) data and long track record working with AI to create enhanced, personalised experiences that no other T&E company can provide.

"AI is essential to achieving our vision of a world where travel and expenses practically manage themselves."

What gives SAP Concur an AI advantage?

• We have the most data: We have access to the most comprehensive travel and expense data in the world. Which means that only SAP Concur can pair publicly available GenAI results with your specific T&E data to create personalised, enhanced AI experiences for users.
• AI experience that runs deep: We have nearly a decade of experience both using and creating AI and machine learning (ML) models for solutions like ExpenseIt, Verify, and Concur Invoice. Now, thanks to SAP’s partnerships with trusted large language models (LLM) like ChatGPT and others, we can build upon our AI track record to create even more value for organisations.
• We put responsibility first: As excited as we are about GenAI’s potential, we’re also cognisant of concerns around its use. Our commitment to ethics and data privacy is as strong today as ever. As GenAI evolves, we pledge to deliver secure AI experiences that are relevant to your needs, reliable, and responsible.

"Generative AI can estimate a cost, but it can’t tell you what your company policy is or what your company generally spends. Combining AI and your data — that’s where we can add real value." - Fred Fredericks, Chief Product Officer, SAP Concur

Would you like to explore this topic further? Here are some good reads for you:

CFO Insights: Why Finance is Ready for a Breakout Transformation with AI

Artificial Intelligence, Real Solutions for Business