Concur Advanced Care

Get support from a specialist and take full advantage of your SAP Concur solutions.

Make the most of your investment

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Investing in SAP Concur solutions is a big step forward for any business. With Concur Advanced Care, your business can take this investment even further with consultants who understand your business and grow with your needs.

  • Have a single point of contact for expert advice
  • Get help on system updates, monthly releases, new features, and more
  • Learn best practices and tailor them to your business

Save time and make life easier for your employees

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Concur Advanced Care allows your employees to say goodbye to time-consuming administrative tasks and focus on more important matters. All of which leads to greater efficiency, more productivity, and a better employee experience (EX).

See why EX matters

Where to turn if you don’t have Concur Advanced Care

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If your company didn’t purchase Concur Advanced Care, internal support is often provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. For information about other SAP Concur support options, check out our user support page.

Go to SAP Concur user support

SAP Concur support product suite

Learn about other SAP Concur support products and find the right one for your business.

User Support Desk

24/7 support from SAP Concur experts

Solutions for your specific system configurations

Support in multiple languages

Custom reporting and updates on KPIs

Learn about User Support Desk

Service Assistant (SMB only)

Product help from coaches

Assistance with configuration requests

Recommendations on feature adoption

Group release notes call

Learn about Service Assistant

Service Administration

Access to one or more consultants

Assistance with configuration requests​

Recommendations on feature adoption​

Group release notes call​

Learn about Service Administration

Concur Select Care

Designated select care manager

Enhanced contractual SLAs​

24/7 crisis support

Annual onsite interactive site workshop

Job monitoring

Product roadmap review​

Monthly release notes consultation

Success plan, scorecard, KPI monitoring, issue log

Learn about Concur Select Care

Contact us to learn more about SAP Concur solutions

To hear from an SAP Concur representative, please complete the form or call us at +1 (888) 883-8411.

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