Automate and take control of spending with Concur Expense

Concur Expense is cloud-based, AI-powered expense management software built for how Australian and New Zealand businesses manage expenses, helping track GST-compliant spending and manage employee reimbursements without the manual work. That way, everything from submitting receipts to getting reimbursed happens faster and more smoothly.

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What does Concur Expense do?

Concur Expense uses connected data and SAP’s AI, Joule, to automate the entire expense management process so tasks that used to take hours can happen in minutes and with less manual effort. This helps track and keep all employee spending in one place, reimburse employees faster, and manage everyday expense tasks. 

  • Simplify how employees submit and track expenses 
  • Reduce manual work while improving accuracy 
  • Ensure spending aligns with company spending policies   
  • Give leaders visibility into how money is spent across the business 

How does Concur Expense work?

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Step 1: Capture expenses
Employees upload receipts or create expenses using mobile tools or corporate cards, so they can get started quickly without extra steps.
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Step 2: Automatic data entry
The system pulls key details from receipts and transactions automatically, reducing the need to enter expense data manually.
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Step 3: Policy checks
Expenses are checked against company policy and GST/tax compliance requirements as they're submitted, helping prevent issues before they move forward.
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Step 4: Approval workflow
Managers review and approve expenses through a clear, structured process, helping keep approvals consistent and moving.
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Step 5: Reimbursement and reporting
Approved expenses are reimbursed, and all data is recorded in one place, giving finance teams accurate, up-to-date insights.

The business value and ROI of Concur Expense

IDC conducted research exploring the value and benefits for organisations using the Concur Travel and Expense platform to streamline reporting, processing, and policy management. 

  • 53% fewer expense report errors 
  • 72% fewer lost receipts per year 
  • 43% less time for managers to approve expense reports 
  • 55% faster travel and expense auditing 
  • 406% three-year ROI 
  • 5.1-month payback on investment 
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Key features of Concur Expense

AI-powered receipt capture (ExpenseIt)
Pull details directly from receipts, so employees don’t have to enter information manually.
Corporate card integration
Bring transactions into the system automatically, making it easier to create complete expense reports.
Built-in policy controls
Apply company rules in real time, helping keep spending compliant without extra review work.
Mobile expense management
Let employees and managers handle expenses from anywhere, so work doesn’t get delayed.
Reporting and analytics
Turn expense data into clear insights, helping you understand trends and spot opportunities to control costs.
Travel and expense integration
Connect travel bookings with expense reporting to automatically capture and reconcile travel costs in one system.

Benefits of Concur Expense

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Move expenses through the process faster
From submission to reimbursement, everything flows more efficiently from submission to reimbursement.
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Spend less time on repetitive admin work
Automation takes care of repetitive tasks that used to require manual effort.
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Improve accuracy and reduce errors
Less manual input means fewer mistakes and duplicate claims.
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Stay aligned with company spending policies
Built-in checks help keep spending compliant with company policy without slowing things down.
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See how and where your money is being spent
Up-to-date reporting gives you a clearer picture of spending across the business, so you can make more informed decisions.
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Centralise and simplify expense management
Manage all employee expenses in one platform, making it easier to track, audit, and control business spending at scale.
Concur Expense in action

See how Concur Expense works in real-world scenarios or explore guided demos at your own pace

Does Concur Expense integrate with other systems?

SAP Concur has hundreds of integrations and partner apps that make it easy to connect Concur Expense with systems you already use such as ERP, HR, and accounting tools. 

These integrations help your business: 

  • Keep data in sync across platforms  
  • Avoid entering the same information multiple times  
  • Maintain a consistent view of financial data  
  • Reduce the manual effort required to manage expenses 
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“It's taken the whole expense reporting process off my plate in terms of the manual work. No more spreadsheets, no more lost receipts, no more chasing people for approvals over email. Everything is tracked in one place, and I always know where my reimbursement stands.”

SAP Concur user

Manage travel, expenses, and invoices in one connected system

Concur Expense can be combined with Concur Travel, Concur Invoice, and many other SAP Concur solutions to manage all business spending in one place. The result is not just automation, but a more connected and consistent way to manage spend overall. 

Together, these solutions help you: 

  • Improve consistency and control across spend categories  
  • Reduce fragmentation between systems  
  • Get a more complete view of company-wide spending 

FAQs about expense management


An expense report is a document employees use to record and request reimbursement for business-related expenses, such as travel, meals, or client entertainment. The report includes receipts, dates, and descriptions of each expense to validate reimbursement. An expense management system can help automate the process, reducing errors and manual data entry.


Expense management is the process of tracking, controlling, and reimbursing business-related spending by employees. It includes setting policies, approving expenses, and keeping records for accounting and compliance, all of which can be easily done with an automated expense management solution.


Expense management software is a digital tool that helps businesses track, approve, and reimburse employee expenses. It simplifies submitting receipts, enforcing policies, and syncing with accounting systems. By using an expense management software like Concur Expense, you can speed up back-office processes, reimburse employees faster, avoid errors, and more.


Concur Expense is designed to reduce manual data entry and minimise time spent on expense administration. Core features include: 

  • AI-powered receipt scanning with automatic data extraction 
  • Corporate card transaction matching that eliminates manual reconciliation 
  • Intelligent expense categorisation based on merchant and transaction data 
  • Real-time policy compliance checks before submission 
  • Mobile and web access with a consistent cross-platform experience 
  • Drag-and-drop functionality and streamlined approval workflows 


Concur Expense is a scalable expense management solution that helps small and midsize businesses automate expense reporting, control costs, and gain real-time visibility into spending without large finance teams. It streamlines receipt capture, report creation, approvals, and reimbursements to save time, reduce errors, and enforce policy compliance as businesses grow.


Every business runs on good cash flow. When organizations don’t know how much cash is coming in and going out, it can lead to big problems like budget shortfalls. By using emerging technology to automate the expense management process, organizations can control spend, reduce errors and fraud, and base decisions on complete and accurate data.


SAP Concur is differentiated by its support for complexity of businesses of all sizes. These capabilities are foundational to the platform, not added features. 

  • Deep policy enforcement and compliance controls that can be configured at a granular level 
  • Proven performance at any scale, including organisations with as few as 10 employees to over 10,000 
  • Multi-country tax jurisdiction handling built into the core platform 
  • Global regulatory support without reliance on third-party add-ons 


Entering, submitting, and approving expenses in SAP Concur is a simple process. Transaction data is captured automatically from airlines, hotels, restaurants, and car companies. Employees then submit and can track expense reports from anywhere using their mobile devices. Managers then review and approve expense reports from any device, which speeds up reimbursements.


Concur Expense helps enforce expense policy compliance by applying company rules automatically within the expense reporting process. It flags out-of-policy expenses in real time, guiding employees to correct issues and helping finance teams maintain consistent, compliant spending controls.


Employee fraud (or “occupational fraud”) is when an employee takes advantage of his or her position to steal company assets and benefit personally. Fraud is very difficult to detect and can take several forms, including data theft, bribery, and corruption. Even minor incidents of fraud can damage a company’s financial health.


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