ABS

The Australian Bureau of Statistics (ABS) is Australia's national statistical agency involved in the production of statistics on a wide variety of matters including population, economic and social statistics for important decision making.

The ABS was using a lot of disparate systems that were costly to maintain and relying on approving managers within the credit card workflow process to detect illegitimate and non-compliant transactions. The top three benefits they're now getting from using Concur are: improved control and visibility over spend, improved compliance and improved efficiency of process through the use of mobile technology. They are now achieving a compliance rate of over 99%.

You may also like to read the whitepaper Establishing a blueprint for travel and expense management featuring learnings from the Australian Bureau of Statistics