A New Normal Calls for a New World of Expense Management

The year 2020 has shaped out to be a watershed year for office productivity where the global pandemic has forced most organisations to deploy their workforce to work from home. While we marvelled at the maturity of cloud services and digital technologies that have enabled this massive migration of work from office to home, many office processes and policies remain old world and non-digital, especially administrative and finance ones.

The inefficiencies around such outmoded processes could cost productivity losses across Asia Pacific amounting to US$21.5 billion (US$2.07 billion of GDP in Australia).

The SAP Concur brand commissioned study, Finance in the New World of Work, also found that many employees in Australia and across Asia Pacific expect their firms to cut the unproductive time they spend on managing expenses and better support the digital work and lifestyles they are accustomed to today.

Read our Australian summary or dive into the broader Asia Pacific study to get more insights from the region.