IDC MarketScape Worldwide AI-Enabled Travel and Expense Applications for Midmarket 2025 Vendor Assessment

Why Midmarket Companies Need Advanced Travel and Expense Solutions  

Midmarket companies experiencing growth need to balance efficiency and cost-effectiveness in managing travel and expenses (T&E). Midmarket buyers are often past the stage of simple, out-of-box solutions, and they need sophisticated tools that can handle increasing travel volumes and expense reports, enforce more nuanced policies, and provide actionable data without being overly cumbersome or requiring a dedicated team to manage.   

How Generative AI Streamlines Travel and Expense Management  

Generative AI in T&E software transforms management by:  

• Enhancing efficiency  

• Providing deeper insights  

• Ensuring scalable control  

• Automating audits  

• Identifying spending trends  

• Suggesting vendor negotiations  

• Optimising costs without requiring extensive resources.   

As organisations grow, generative AI adapts to evolving needs, automating routine tasks and maintaining oversight. It’s about moving beyond basic cost control to achieve smarter spending, streamlined operations, and a better experience for both employees and finance teams, ultimately contributing to the company’s overall success.   

What Makes SAP Concur a Leader in AI Travel and Expense Apps  

As part of the larger SAP ecosystem, SAP Concur offers a comprehensive suite for managing business travel and employee-driven spend. IDC MarketScape recognised SAP Concur as a Leader in the AI-enabled travel and expense applications for midmarket 2025 vendor assessment based on the following strengths:   

• Extensive and mature feature set: SAP Concur offers a highly comprehensive and mature set of features capable of supporting companies of all sizes, including growing SMBs moving toward expansion.  

• Strong global presence and support: With a sizable global footprint, local teams, and 24 x 7 support, SAP Concur provides extensive support for its customers. This includes the ability to serve various currencies, languages, and international regulations, making it a suitable solution for companies operating across multiple countries or in a single country. 

• Robust integration ecosystem: SAP Concur boasts a wide and well-established ecosystem of integrations with a vast array of accounting, ERP, HR, and other business systems, ensuring seamless data flow and connectivity with existing technology infrastructure. This strong integration capability enhances efficiency and data accuracy. SAP Concur's extensive partner ecosystem of 1200+ partners enables customers to extend the value of their T&E program to address other business-critical needs.