What real users say about SAP Concur: Top G2 reviews from ANZ and worldwide

SAP Concur is one of the most reviewed spend management solutions on G2 — and the feedback from verified users tells a compelling story.

From automating expense reports and simplifying business travel approvals to streamlining invoice processing, SAP Concur customers across Australia, New Zealand, and worldwide consistently highlight the same outcomes: time saved, greater visibility over company spend, and a better experience for finance teams and employees alike.

Below, you'll find a curated selection of standout G2 reviews — real quotes from real users, each linking directly to the original review so you can read every word for yourself.

"Best in the market for small businesses"  

⭐️⭐️⭐️⭐️⭐️ 5/5

What do you like best about SAP Concur?

As a Finance Director at a small but growing business, I was pleasantly surprised by how competitively priced SAP Concur is, especially considering its position as a market-leading solution. The user experience is exceptional and far superior to other expense management platforms we evaluated.

The implementation process was quick, straightforward, and easy to manage, even for someone who isn’t particularly tech-savvy. This was one of my biggest concerns, but I can't complain. We were offered several integration options and chose the free integration, which has worked seamlessly. Transferring data back into our accounting software is simple and efficient.

The technology behind Concur is impressive, with AI-powered features that make the process much easier for our team. The time savings have been significant, improving both efficiency and productivity across the business. We fully intend to continue using Concur in the future, as its performance and reliability have been outstanding.

Before implementing SAP Concur, our finance team spent countless hours reconciling corporate card transactions, while employees across the business were relying on spreadsheets and Excel forms to prepare and submit expense claims. The process was time-consuming, inefficient, and lacked visibility.

Since adopting Concur, we've significantly streamlined our expense management processes and have been able to reclaim a substantial amount of VAT using the standard reporting capabilities included within the platform. One of the biggest benefits has been the enhanced visibility into company spend. Previously, we only had insight into submitted expenses, whereas now we can track claims from the moment they are created, even before they are submitted for approval.

The increased control, transparency, and efficiency have delivered real value to both the finance team and the wider business.

"Centralised Visibility and Control for Expense Management"

⭐️⭐️⭐️⭐️✨ 4.5/5

As an administrator, I like the level of visibility and control SAP Concur gives me over our expense processes. It allows me to manage employee expenses, corporate card transactions, approvals and policies in one place, while also making it relatively easy to identify and resolve issues when they arise. Having a centralised system makes administering expenses across the organisation much more manageable.

SAP Concur provides us with a centralised system for managing employee expenses and corporate card transactions across the organisation. It has reduced the need for manual processes, provides greater visibility over expenditure, and allows us to apply consistent approval workflows and expense policies. From an administrator perspective, it also makes it easier to monitor outstanding transactions, identify issues and support employees when required. Overall, it has helped streamline our expense management process while providing better control and oversight.

"Effortless Expense Management with Seamless Integrations"

⭐️⭐️⭐️⭐️⭐️ 5/5

I’ve been using SAP Concur for our company’s expense and travel management, and overall it has been a very positive experience. The system is user-friendly, organized, and makes submitting expenses much easier compared to manual processing. One of the features I appreciate most is how convenient it is to upload receipts and track reimbursement status in real time. The approval workflow is smooth and helps speed up processing while maintaining proper documentation and transparency. SAP Concur has helped improve efficiency within our team by reducing paperwork and minimizing errors in expense reporting. The platform is accessible and easy to navigate, even for first-time users. I also like how SAP Concur integrates well with accounting systems, payroll, banking platforms, and email applications, which helps streamline expense reporting, approvals, and reimbursements. The integration with other tools like Microsoft Excel and SAP ERP reduces manual work and improves accuracy. The initial setup was very friendly and easy.

I find SAP Concur makes expense and travel management user-friendly and efficient. It simplifies submitting expenses, uploading receipts, and tracking reimbursements in real time, cutting down paperwork and errors. Its integration with other tools streamlines reporting and improves accuracy.

"Quick, Simple Expense Reporting and Travel Management"

⭐️⭐️⭐️⭐️✨ 4.5/5

Love the claim auto fill feature via the mobile app, and of course the overall simplicity of expense reporting and travel management in a quick and easy way.

Mostly saving the problem of speeding up approval processes of certain tasks which saves me a lot of time. Instant receipt scanning is a great feature, I dont have to carry it around all the time, but have it processed immediately.

"Fast, Cost-Efficient Accounting Integrations with Strong, Custom Reporting"

⭐️⭐️⭐️⭐️⭐️ 5/5

Integrations with other accounting systems, smooth transfer of invoices, and customized reports for accruals and project budgeting. Strong reporting overall, with easy access and solid performance. It’s quick and fast to use, cost-efficient, and offers helpful intelligence.

Invoice management with accurate reporting, including invoice analysis and coding across different fields. It also integrates with SAP and supports customised reports tailored to business needs.

"Transforms Expense Management with Ease"

⭐️⭐️⭐️⭐️✨ 4.5/5

I think SAP Concur is pretty good and easy to use. I like that you can add products while you're out on the go, so you don't have to hold on to receipts. It's great for people who tend to lose receipts needed for expenses because you can open the app, take a photo, and attach it, making it very easy to do your expenses.

SAP Concur streamlines expense management for over 1,500 staff without needing to issue credit cards. Approvals are easy for line managers, and it allows quick payments by AP. It's user-friendly, lets me handle expenses on the go, and eliminates the need to keep paper receipts.

"Easy-to-Use Expense Tracking with Helpful AI Assist"

⭐️⭐️⭐️⭐️⭐️ 5/5

I find it easy to use, especially with the app for adding expenses while I’m on the go. The AI assist is extremely beneficial when I upload my own expenses, and it’s also helpful when I’m acting as an administrator for other people’s expenses. Overall, it makes the whole process easier and takes less time.

SAP Concur streamlines expense management for us by keeping receipts and claims organised in one place. It cuts down on manual work and makes it easier to submit, track, and stay on top of expenses. The AI assist is especially beneficial.

"Easy Employee Access, Strong Reporting, and Promising AI Innovation"

⭐️⭐️⭐️⭐️⭐️ 5/5

Ease of use for employees, simple system for access. Lots of reporting available. Lots of innovation upcoming with the use of artificial intelligence which will be useful

Ensuring employees are paid on time in a compliant way. Ensuring spend is monitored, reviewed and approved in line with company policy. Reduces need for manual compliance checks

The reviews above reflect what we hear time and again from SAP Concur customers: smarter spend management, streamlined expense and travel processes, faster invoice approvals, and measurable results for businesses of all sizes. If you want to go beyond the quotes and see exactly how organisations across Australia and New Zealand are putting SAP Concur to work — with real outcomes and real numbers — our customer case studies have the full story.