Travel and Expense
It's time for something new in travel and expense
Introducing Complete by SAP Concur and Amex GBT— our boldest step forward.
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An extraordinary moment for travel and expense
The world’s most influential travel leaders have come together to take on rising expectations, increasing costs, and disconnected systems. So you get a solution that can take you anywhere. Complete will automatically:
- Streamline booking to bring every transaction into your system.
- Expand services to anticipate your needs and adapt to your priorities.
- Simplify expenses, so you’ll always be able to see and control what’s being spent.
- Get smarter and smarter with each trip, fine tuning experiences in real time and sharpening strategies over time.
It’s the world-class service of American Express Global Business Travel (Amex GBT) with the world-class capabilities of SAP Concur. It’s transformational AI mining the world’s most comprehensive travel marketplace. And now it’s yours.
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- Complete is delightfully seamless: Booking, servicing, and expensing are now a single, fluid experience. So users get the effortless, intuitive trips they want, admins get automation and insights, and everyone is happy.
- Complete is built to learn: Every trip, expense, and experience is built on data from millions of SAP Concur and Amex GBT transactions. And because AI is constantly learning to improve those experiences, each trip gets more personalised and compliant than the last.
- Complete is made to fit: The combined power of Concur Travel & Expense and Amex GBT not only fits and flexes with your business and its travellers—it puts the world’s most comprehensive travel marketplace at your fingertips. So it’s right for you no matter how far you go.
Complete is the complete booking, servicing, and expensing system, but it’s not the only way to go. Concur Travel and Expense is the world's number one online booking tool and expense solution. It’s perfect for organisations looking to choose their TMC, and it’s backed by our worldwide ecosystem of travel partners. So you’ll always have options, not to mention control over T&E. And your travellers will have an effortless experience that keeps them productive on the road.
Complete control and plenty of choices
Concur Travel and Expense: Concur Travel & Expense delivers more than an integrated travel and expense platform. We unlock actionable insights by unifying your data and providing comprehensive reports. With automation and AI-driven tools, we help you increase policy compliance, minimise manual effort, and reduce costs, transforming your travel and expense program into a streamlined operation.
Discover why we lead the way in AI-powered T&E tools: SAP Concur is the only AI-enabled vendor to be named a Leader across AI-Enabled T&E for enterprise, midmarket, and small businesses, as well as travel booking applications by IDC MarketScape. Read the excerpt to learn why we were recognised.
Frequently Asked Questions About Complete by SAP Concur and Amex GBT
Q1: What is Complete by SAP Concur and Amex GBT?
A: Complete is an AI-powered travel and expense platform that unites booking, servicing, and expensing in one seamless experience for employees and finance leaders.
Q2: How does Complete differ from Concur Travel and Expense?
A: Complete combines SAP Concur and Amex GBT capabilities into a single AI-driven ecosystem, while Concur Travel & Expense continues to offer modular solutions for organisations that prefer to choose their own TMC.
Q3: Who is Complete designed for?
A: Small, mid-sized, and enterprise businesses seeking a connected, flexible solution that simplifies travel and expense while increasing control and insight.
Q4: What AI capabilities power Complete?
A: Complete uses transformational AI trained on millions of travel and expense transactions to personalise trips, enhance policy compliance, and improve efficiency over time.
