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GST Governance: How Australian CFOs Turn ATO Scrutiny into Cash-Flow Gains

SAP Concur team |

Master GST compliance, reclaim more cash, and stay one step ahead of the ATO — without drowning your finance team in paperwork. 

Why GST Just Jumped to the Top of the Board Agenda 

When the ATO’s “Justified Trust” sweep of large businesses uncovered nearly $350 million in unreported GST across just 1,000 taxpayers, the takeaway was clear: growth, restructures, and system changes put every fast-moving organisation squarely in the compliance spotlight. 

But here’s the upside. GST (and its VAT cousins) is reclaimable in 40-plus jurisdictions worldwide. That means airtight controls don’t just keep auditors happy — they unlock free cash flow you can plough back into innovation and growth. 

Bottom line: GST control is no longer a back-office chore — it’s a competitive lever forward-thinking CFOs are already pulling.

Three Strategic Levers to Master GST 

Lever 

What It Does 

Why It Matters 

1. Unify spend data for audit-ready evidence 

Pull T&E, P-cards, and AP invoices into a single, searchable view. 

Answer ATO queries in minutes, not days, and slash manual reconciliations. 

2. Embed GST intelligence where spend happens 

Mobile prompts flag missing ABNs, enforce tax-invoice formats, and route exceptions to an AI audit queue. 

Employees aren’t tax experts—your system is. Accuracy goes up while workload goes down. 

3. Turn compliance into cash recovery 

Digital evidence lets specialist partners hunt unclaimed GST/VAT domestically and abroad. 

Every recovered dollar drops straight to the bottom line. 

Fun fact: one in five employees admit they’re comfortable exaggerating expenses. Automated pre-payment audits close that leak instantly. 

10 Quick-Win Tactics for Immediate Impact 

Pro tip: Tackle these wins in order, then automate the lot with a cloud platform like SAP Concur to keep momentum (and savings) compounding. 

Action 

Cash-Flow Impact 

Roll out a clear, company-wide expense policy. 

Stops off-policy claims before they start. 

Audit 100 % of expenses—not just a sample. 

Catches fraud and wrong GST codes early. 

Require digital tax invoices that meet ATO rules. 

Creates bullet-proof evidence for reviews. 

Mandate invoices showing date, supplier, and GST amount. 

Prevents lost recovery dollars. 

Use a mobile app to capture receipts in real time. 

No more “lost receipt” excuses. 

Have staff quote business details at hotel check-in & pay on the corp card. 

Ensures recoverable GST—not personal-use grey areas. 

Align travel policy with GST reclaim rules. 

Keeps policy and tax logic in sync. 

Run quarterly training plus surprise spot-checks. 

Knowledge + accountability = compliance culture. 

Route each claim to the right approver for tax review. 

Faster approvals, lower risk. 

10 

Automate end-to-end with a cloud travel, expense & invoice platform. 

Full traceability, faster audits, bigger refunds. 

How SAP Concur Turns Strategy into Reality 

  • Concur Expense + Concur Audit: Matches receipts, flags prohibited spend, validates GST codes—before money leaves the account. 
  • Tax-partner plug-ins: Surfacing hidden domestic and foreign GST/VAT you didn’t know existed. 
  • Mobile-first UX: Employees snap, submit, and move on—finance gets clean data. 
  • Real-time dashboards: Spot budget drift before month-end and adjust on the fly. 

GST Nuances in your industry? Covered. 

Sector 

Common GST Trip-Wire 

Quick Fix 

Financial Services 

Complex apportionment rules. 

Automated rules engine to split input tax credits. 

Energy & Resources 

Field teams, remote receipts. 

Mobile capture + offline sync. 

Retail & CPG 

Seasonal peaks = rushed claims. 

Auto-audit + AI fraud detection. 

Professional Services 

High travel spend, varied rates. 

Policy-based booking tied to GST reclaim logic. 

Manufacturing 

Capex vs. opex confusion. 

Unified AP + project codes for clear audit trail. 

Ready to Become a Master of GST? 

Download the “Masters of GST” playbook and get: 

A 10-point compliance & recovery checklist with saving benchmarks. 

Real-world case studies of CFOs who turned tax control into a cash generator inside 12 months. 

Plug-and-play KPI dashboards for your next board pack. 

Get the “Masters of GST 2025” guide now

Because when every receipt, trip, and invoice feeds a rock-solid GST framework, the next ATO review isn’t a risk — it’s an opportunity to prove your finance team’s strategic value and put real cash back on the balance sheet. 

 

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