Travel and Expense
Case study: SAP Concur Gives Texas Peak a Leg Up When It Comes to Efficiency and Transparency
“A no-brainer, SAP Concur offers such a simple package, you fall in love with it immediately.” Neelesh Mehta, CFO, Texas Peak
Like a smart and fit athlete, Texas Peak, distributor of Brooks Footwear and Apparel in Australia and New Zealand, prides itself on running efficiently. The company’s annual T&E spend of $1-$2M supports travel for sales, trainings, and meetings for more than half of the company’s 200 odd employees who generate approximately 50 expense reports on a monthly basis. Performing at the highest possible level is critical to Texas Peak’s success. The implementation of Concur Expense is driving increased efficiencies for Texas Peak such as reducing the time spent processing expense reports, enhancing compliance, and improving transparency.
Texas Peak case study
Texas Peak’s implementation of Concur Expense saw increased efficiencies such as reducing the time to process an expense report while enhancing compliance and improving transparency.
Read case studyChallenges Before SAP Concur Implementation
“We had a partially automated T&E system prior to SAP Concur, but it didn’t give us the visibility we wanted,” says Neelesh Mehta, CFO of Texas Peak. “With SAP Concur the whole process is integrated, including our corporate card, which saves valuable time for employees and provides our office with a real-time view of T&E spend.” The solution has satisfied everyone from Texas Peak executives, to accounting staff, to employees on the go. Management is confident that travellers will submit reports accurately, on time, and with a minimum of effort. Accounting staff could not be more pleased, all of the data’s in one place, which saves time and improves accuracy. Employees appreciate the solution’s ease of use and the mobile capabilities.
Employee Adoption and User Experience
“Change is often difficult, but SAP Concur made it painless,” says Mehta. “They helped our employees get instantly comfortable with the tool. Once employee’s realised the solution is completely intuitive, they saw the benefits right away.” Integrating the company’s T&E policies directly into the expense reporting system reduces the temptation to “push the boundaries” and removes the burden of policing compliance. And employees love SAP Concur for Mobile with its snapshot and e-receipt approach, “no more little stacks of paper to keep track of!”
Mehta says Texas Peak would find it “hard to live” without SAP Concur:
- “From an accounting perspective, this is gold.” - Having all T&E data in one place streamlines T&E processing.
- “The intelligence is exceptional” - Texas Peak has gained unprecedented visibility into T&E supporting compliance and strategic planning for budgeting and spend.
- “Our employees save valuable time and management is confident we’re recording and processing expenses with complete accuracy on deadline.”- Automating T&E has improved record-keeping, eliminated processing of paper receipts, and ensured flawless data.
- “Mobile gives us instant access to T&E data” - SAP Concur for Mobile gives Texas Peak accounting staff on-the-spot access to realtime expenses.
- “Everyone is using SAP Concur and seeing the benefits” - Employee adoption has been swift and painless. Employees appreciate the time savings and ease of use.
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Texas Peak, a distributor of Brooks Footwear and Apparel in Australia and New Zealand, improved efficiency and transparency by implementing Concur Expense. With an annual T&E spend of $1–2M, the solution streamlined expense reporting, enhanced compliance, and provided real-time visibility into spend. Employees benefit from an intuitive mobile experience with e-receipts, while accounting staff save time with all data consolidated in one place. The automation has reduced processing effort, improved accuracy, and strengthened overall financial oversight.
