With the unprecedented number of people working from home, 2020 has turned out to be a watershed year for organisations to manage employee productivity. While these remote workers are well supported digitally in many areas, crucial yet often overlooked finance and admin processes remain painfully manual.
A new SAP Concur commissioned study, entitled “Finance in the New World of Work”, revealed that the potential economic loss across Asia Pacific due to inefficient finance and administrative processes could amount to US$21.5 billion. The study, conducted across Asia Pacific with 2,012 respondents who are finance and expense users, also identified the gaps in organisations’ expense management, business travel, and remote work processes.
This whitepaper is designed to provide finance and HR leaders with an understanding on what their end-users want so that they will have a more informed view of the changes they need to enact in their organisations, to help their businesses become more resilient and competitive in the new era.