Three Australian Customers Share How They Transformed Expense Management with Concur Expense

When finance teams are managing expenses manually or semi-manually, it comes with real costs in time and accuracy: receipts to be added up at month-end, a statutory declaration when one goes missing, or expenses that fall outside policy, or go unaccounted for.

Tom Marland, Principal Solutions Consultant at SAP Concur, hosted an online session about the opportunities and benefits of AI-enhanced expense automation. He was joined by three customers – Belinda Ward, Head of Sales, Wendy Wu Tours; Janna Cottle, Accounts at Aquatec; and Janina Babaic, Business Process Analyst & Concur Administrator, Australian Nuclear Science and Technology Organisation (ANSTO) – who shared firsthand their insights on how they built the case for change, navigated implementation, and ultimately improved efficiency, visibility, and employee experience across their businesses.

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