Top of Mind for HR: Cost Controls, Traveller Safety, and Satisfaction


When it comes to the role they play in their managed travel programs, human resources executives are focused on cost controls and traveller safety and satisfaction. 

The strong concerns most HR respondents have around cost controls, travel spend reports, and cost savings are likely a reflection of the multiple functions they are responsible for as key stakeholders in managed travel. Top concerns include: 

  • 49% - controlling costs to align with budgets 
  • 43% - accurate and timely reporting on travel spend 
  • 41% - traveller safety and well being 

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