Forrester AU Spotlight: Driving Better EX With the Help Of Travel, Expense, And Invoice Management

SAP Concur commissioned Forrester Consulting to explore the connection between employees’ interactions with travel, expense, and invoice management solutions and a company’s overall EX. 

Forrester conducted an online survey with Finance, IT, and HR decision makers responsible for corporate-level technology investments at Australian enterprises. We found that as EX becomes a critical driver of business success, firms must focus on optimising the process and tools which impact employees’ daily activities of travel, expense, and invoice management. 

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