Tackling Multi-Channel Travel Management

The SAP Concur travel solution suite is your answer to content fragmentation and NDC

The way we manage corporate travel is evolving. Traditional channels like Travel Management Companies (TMCs) and Online Booking Tools (OBTs) now coexist with modern options such as API direct connections, nontraditional Online Travel Agencies (OTAs), and supplier-direct booking sites and apps. This new landscape offers your employees an abundance of travel booking choices, yet makes managing today’s business travel all the more complex.

• 46% of global business travellers book their travel directly with suppliers.
• 60% of that spend is invisible.
• 100% of it is critical to your bottom line.

Challenges of Unmonitored Bookings

While your travellers seek more options, they often book outside your tools, leading to untracked booking data that causes spending blind spots and weakens supplier negotiations. Without visibility into their bookings, you can't ensure their safety, perform your duty of care, or track carbon emissions accurately.

The Solution

Multi-channel travel management with the right technology, your company gets better data and more leverage with suppliers, even as employee travel options increase. Choosing travel management solutions from SAP Concur, for example, gives you confidence, control, and compliance while giving travellers choices, safety, and greater convenience.

Whether you’re dipping your toes into multi-channel management or looking to pioneer this approach, download this brochure to learn how SAP Concur supports multi-channel travel management