IDC MarketScape: Worldwide Travel & Expense Management Apps 2018 Vendor Assessment

Digital Transformation Driving Change

Digital transformation (DX) is fundamentally changing software applications, allowing businesses to transform their decision making — which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership position in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy back-office systems.

Within travel and expense (T&E) management applications, new digital tools for expense capture, expense auditing, analytics, and spend benchmarking have turned expense report submission and review into a seamless process.

This IDC study provides an assessment of the leading SaaS and cloud-enabled travel and expense software solutions and discusses the criteria that are most important for companies to consider when selecting a system.