After a thorough evaluation of SAP Concur's offerings, strategies, and capabilities, IDC has positioned the company in the Leaders category within this IDC MarketScape.
SAP Concur's T&E applications heavily automate the expense report creation and approval process, with the goal of reducing and eventually eliminating the number of clicks required. SAP Concur is accessible on desktops, tablets, and mobile devices through native applications.
SAP Concur provides the most sophisticated travel booking application among the T&E vendors evaluated in this study. To supplement its core travel management application, SAP Concur acquired TripIt in 2011 and Hipmunk in 2016; both of these applications provide consumers and business users with tools to better manage their travel bookings and expenses.
Concur Labs is a division within SAP Concur with the purpose of developing innovative features for its travel, expense, and invoicing applications.
SAP Concur has begun to embed SAP Leonardo into its travel and expense applications for increased intelligence and automation.
The Concur App Center is the most extensive app store devoted to travel and expense applications. These extensions can be integrated into SAP Concur's core travel and expense applications. Examples include apps for Uber, Avalara, and Marriott.