The Tedious Expense Claim Process is Virtually Eliminated

For most business travellers, when travel is completed, the real work is just beginning. Tedious processes requiring manual data entry of expense information and paper receipts waste time and money and keep otherwise productive employees mired in the mundane tasks. But for employees who use Concur Travel & Expense, once travel is completed, so is virtually all of the expense claim process.

Because Concur Travel & Expense captures all of the employee’s itinerary data during travel booking and continues to work behind the scenes throughout the employee’s business trip – gathering spend data from the corporate card and capturing e-receipts directly from travel providers – everything that’s needed to prepare and submit the expense claim is waiting for the employee when the trip is completed.

Concur Travel & Expense benefits both the organisation and the individual employee by:

• Automatically capturing all travel and expense data before, during and after travel to substantiate expense claims while ensuring accuracy.
• Supporting country-specific requirements like the Goods and Services Tax (GST) and the Fringe Benefits Tax (FBT).
• Improving receipt management to assist in the GST reclaim process.
• Increasing booking tool and corporate card adoption rates to ensure more accurate and trusted travel expense data.
• Enhancing employee satisfaction with a simple and intuitive user interface that also saves time, eliminates data entry and reduces process steps.
• Dramatically reducing fraud and mistakes occurring during the travel booking and expense claim process.

Smart Expenses - a Concur exclusive!

Instead of having to face the daunting task of gathering receipts, entering data and remembering miscellaneous cash transactions upon completion of the trip, the business traveller using Concur Travel & Expense now merely reviews the already created expense claim and submits those expenses for final approval. In fact, when travel is booked within policy and paid for with the corporate credit card, Concur Travel & Expense automatically reconciles that data with e-receipts delivered directly into the system by participating travel providers. When all three of these trusted sources of data match, the result is a Smart Expense™ that requires no additional audit or approval. When paper receipts are still required, Concur’s automated receipt imaging service easily allows travellers to submit paper receipts electronically to efficiently manage paper at the outset of the process to assist in GST recovery.